Preamble

These general conditions of sale specify the terms and conditions for the performance of product sales services, carried out by PASTEMPS Alexander, domiciled at 8 Rue des Roches 49300 Cholet FRANCE, registered under number 947 859 864 RCS ANGERS, 947 859 864 00011.

They apply without reservation to professional and non-professional customer buyers, as soon as they tick the box of acceptance of the general conditions of sale when making purchases on the online platform of the howtoweareshop website, https:// howtowearshop .com. The data collected in the context of placing an order serves as proof of awareness of the general conditions of sale. The seller may freely decide to modify its general conditions of sale, the terms of which apply on the date of placing the order.

COMMERCIALIZED PRODUCTS

The products offered for sale are:

• clothes for women

All the essential characteristics of the products, in accordance with the regulations in force, are specified when consulting the articles online.

It is possible to order products directly from the howtowearshop website , within the limits of available stocks.

The photos proposed to describe the product are presented for information only and have no contractual value. The seller can freely decide to withdraw from the marketing some of its products, or to modify the list, range or pricing of the latter.

PRICING AND PAYMENT

The pricing policy provides for an indication of the prices of the products by way of labeling on the howtowearshop website , included in euros and all taxes included. In this sense, the prices applicable to customers are the prices in force by labeling at the time of placing the order.

The total sum of the amount due is expressed on the order validation page, and may include additional shipping and delivery costs.

The seller may modify his prices or his pricing policy at any time.

Late payment penalties are equal to the legal interest rate in force. The recovery indemnities are €40 excluding VAT.

Payment for the order is due on the date of the customer's online order on the howtowearshop website .

The means of payment accepted by the seller are credit cards, paypal payments, Shop pay by Shopify. Payment in installments (2x, 3x) is only available with Paypal. The seller reserves the right to change the means of payment at any time, the T&Cs will therefore be modified accordingly.

The seller does not keep any customer bank details.

The salesman can refuse to give a favorable follow-up to an order following unpaid of the customer, in progress or passed.

 

DELIVERY - order

For digital products

The products are delivered automatically after the order. They are deemed to be compliant and without hidden defects.

For physical products

Online orders are made from the confirmation of the customer basket, specified in article 9 of these general conditions of sale. Once validated, the order is confirmed by return email to the Customer.

The seller has the right to refuse to access an order if the products are no longer available due to a shortage of stock or an order for too large a quantity. If this is the case, the customer will be fully refunded the amount of his order, as soon as possible and no goods will be delivered.

When the seller accepts the order made by the customer, the sale becomes final and the transfer of risks takes place: the customer becomes the only one to bear the risks of delivery, because he becomes the owner upon shipment.

The delivery of products is made for all of metropolitan France, overseas territories and Europe. No international deliveries are made. The average shipping time for orders is 3 days from the validation of the order . The average delivery time of the products is 4 days from the dispatch of the order.

In case of unavailability of product after the confirmation of the order, the seller informs the customer without delay, in writing, indicating the extended duration of the delivery time. After the parcels have been dispatched, any complaint concerning parcels received late, damaged, lost or stolen must be addressed directly to the delivery organization concerned La Poste and the seller cannot be held responsible. The Customer is reminded that all risk of loss or damage is transferred to the Customer, from the date of shipment of the products, handed over to a carrier for delivery.

RESPONSIBILITIES AND OBLIGATIONS

For the seller,

After the parcels have been dispatched, any complaint concerning parcels received late, damaged, lost or stolen must be addressed directly to the delivery organization concerned La Poste and the seller cannot be held responsible.

The photos illustrating the products on the seller's communication tools and the website are not contractual, and cannot engage its responsibility.

In the event of force majeure or following a fortuitous event, the seller cannot be held liable with regard to the customer. The latter will be informed, by any means, of the consequences of these events. Force majeure, under article 1218 of the Civil Code, is an external, unforeseeable and irresistible event.

Within the meaning of articles L 217-4 and following of the Consumer Code, 1641 and following of the Civil Code, each product sold must comply with its description, and be free from any hidden defects.

In the event of a defect or non-conformity of the products, a refund free of charge will be applied to the Customer, who must make the request in the form of a written and reasoned complaint, within 14 days of receipt of the order .

The seller is subject to an obligation of result in the context of the delivery of the goods ordered, in accordance with common contract law.

For customers,

The Customer certifies having the legal capacity to order the products online.

By validating his purchase and making the payment online, the Customer acknowledges having read the general conditions of sale and having accepted them without reservation.

The Customer acknowledges having benefited from a right of pre-contractual information by reading the general conditions of sale, in accordance with article L. 221-5 of the Consumer Code.

For partners,

The partners must honor their contractual commitments without reservation.

PROTECTION - COPYRIGHT

The elements provided by the seller as part of its services remain its intellectual property. All reproduction, modification and distribution rights are reserved.

The customer undertakes not to use, transmit or reproduce all or part of the communication or written tools aimed at promoting the products, on the howtowearshop website or social networks.

 

INFORMATION AND FREEDOMS

The seller undertakes to process the personal data of customers or the User for professional purposes and for its missions provided for in the contract.

The customer or the User has a right of access, rectification, portability and deletion of his data, or limitation of the treatment, in accordance with the law "Informatique et Libertés" of January 6, 1978 modified and with the European regulation n°2016/679/EU of April 27, 2016 (applicable from May 25, 2018). Any complaint on this subject should preferably be made directly to the seller, in order to find a suitable solution.

In the event of a dispute, any user may freely report it to the CNIL, provided with the legal information in his possession on the identity of the seller; in the Preamble of these general conditions of sale.

The period of storage and use of personal data may not exceed 3 years, from the first time they are obtained.

CUSTOMER SERVICE

The customer account includes a basket area and order tracking.

The customer basket is used to record the products that the customer wants to buy, and to list them with a view to placing an order. The basket does not keep the products for more than 2 weeks, and is not valid for a reservation of items. No appeal will be accepted in this regard.

To confirm his order, the Customer must fill in the fields concerning his delivery and billing address, his payment method, his civil identity, the delivery method.

In the customer area, after the order, the Customer can consult his past orders.

In order to improve the services and products offered online, the seller reserves the right to use a statistical return of its services for professional purposes (on its communication media, to produce a commercial analysis report of its practices, etc. ).

The seller can come back to the customer after an order; to offer him to complete a customer satisfaction questionnaire, which will be used only for professional purposes, and in compliance with the personal data protection policy of this document.

The customer may also be asked to leave an online review on the products ordered, customer service, product quality, etc.

END OF THE COMMERCIAL RELATIONSHIP

The applicable law within the framework of these general conditions of sale is French law.

All the clauses of these general conditions of sale are independent of each other, and the invalidity of one of the clauses does not entail the end of validity of the other clauses of the general conditions of sale.

For physical products

The right of withdrawal is applicable for the customer, consumer or non-professional, within 14 days of the order , for products returned in good condition and according to the applicable procedure, on request, by email, at: howtowearshop@gmail. com.Products must be exactly as the seller sent them (clean, not broken, not smelly, etc). To withdraw, the customer, consumer or non-professional, must return the following withdrawal form: (form link). This form must be printed and placed inside the package.

If the product has arrived defective, dirty or damaged, the customer must also attach photos and videos to prove his good faith. In this particular case, the seller can:

• either send the same clothes back to the customer
• either different clothes for a similar time if there is no more stock
• or refund the customer

If the customer wants to return clothes and the reason is not a defect, customers can:

• change size
• choose another garment with a similar price
• get a refund

Return costs are the responsibility of the customer. Returns must be made only by La Poste. The shipping method (tracking, with signature, etc.) for the return of the package is the customer's responsibility.

Items on sale, promotions, destocking or flash sale cannot be returned.

Relay point returns are not accepted. Returns must be made to the address indicated on the return slip:

Bezrukova\Pastime

8 rue des Roches, 49300 cholet FRANCE

Before sending, the customer must carefully pack the package in its original packaging.

Once the refund has been validated, it will be made by the means of payment used by the customer during the purchase, except if there are complications. Example: if you made the payment by Paypal, the refund will be made via Paypal.

For digital products

The right of withdrawal is not applicable for digital products immediately unsealed after shipment.

In case of dispute

In the event of a dispute, the individual customer may contact the competent mediation center free of charge to deal with disputes under the responsibility of the mediator.

If no proposed solution suits professional customers and the seller, they will have to take the amicable route before any legal proceedings.

In the context of a dispute between professionals, and in the absence of an amicable solution, the competent Court is that of the seller Cholet FRANCE.

ERRORS, INACCURACIES AND OMISSIONS

Occasionally there may be information on our site or in the products and services that contains typographical errors, inaccuracies or omissions that may relate to descriptions, pricing, promotions, offers, shipping charges , delivery times and product availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information, or even cancel orders if any information in the products and services or on any related website is inaccurate, and this , at any time and without notice (including after you have placed your order).

We are not required to update, modify or clarify the information indicated in the products and services or on any related website, including but not limited to information on prices, except as required by law. required.

Date of last update: 11/07/2023